Privacy Policy

Effective Date: February 14, 2026

Zengy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and SMS messaging services.

Information We Collect

When you register for an account or interact with our services, we may collect the following information:

  • Name, email address, and phone number
  • Date of birth (for community and birthday messaging purposes)
  • Account registration details and preferences
  • Records of your consent to receive SMS messages, including timestamp and method of opt-in
  • Device and usage data such as IP address, browser type, and pages visited

How We Use Your Information

We use the information we collect to operate and improve our services, including:

  • Sending event announcements, event reminders, and community messages via SMS
  • Sending birthday and membership milestone greetings
  • Managing your account and membership
  • Responding to your inquiries and providing support
  • Analyzing usage trends to improve our platform
  • Complying with legal obligations

SMS Messaging

By providing your phone number and checking the consent box during registration, you agree to receive SMS messages from us. These messages may include event announcements, event reminders, community updates, and birthday or milestone greetings.

Message frequency varies based on event schedules and community activity. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further SMS messages will be sent unless you re-subscribe. For help, reply HELP to any message or contact us using the information below.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS consent and phone numbers collected as part of our messaging program will not be shared with any third parties, except as required to deliver messages through our service providers (such as our SMS platform provider) or as required by law.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform and delivering services, including our SMS messaging provider. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in and opt-out records are retained for the duration of your membership and for a reasonable period thereafter.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Zengy
Email: privacy@zengy.com